Privacy Policy
Last updated 11/06/2026
1. Information We Collect
- Contact details you give us: name, email address, mobile phone number and address
- Details about your project that you share through our forms, calls, texts or email
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
- Basic technical data such as IP address and browser type when you submit a form
2. How We Use Your Information
- To respond to your request and give you a quote
- To schedule estimates and jobs and send project updates
- To provide customer support
- To send promotional messages only if you separately opted in to them
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including quote follow-up, scheduling, appointment reminders, project updates and customer support, and promotional messages if you opted in to those separately.
Opt-In & Consent:
- You will only receive messages if you have explicitly opted in
- Consent is optional and is not a condition of purchase
- We keep timestamped records of all opt-in actions
Opt-Out Instructions:
- You can cancel SMS messages at any time by replying "STOP"
- You will receive one final confirmation message, and no further messages will be sent unless you opt in again
- All opt-out requests are processed immediately
Message Frequency & Content:
- Message frequency varies based on your interactions with our business, up to 4 messages per month for each type you opted in to
- Messages relate directly to the services you requested, or to the promotions you agreed to receive
Help & Support:
- Reply "HELP" for assistance, or contact us at [email protected] or +1 (843) 458-0848
Carrier Information:
- Message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Supported carriers include AT&T, Verizon, T-Mobile and most regional carriers
4. SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use strict data protection measures to safeguard your SMS opt-in information and consent records.
5. Information Sharing
We share information only with service providers that help us operate, and only to provide our services to you:
- Third-party vendors that support our operations, such as scheduling and website hosting
- SMS aggregators and providers, solely to deliver messages you have agreed to receive
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message service.
6. Data Security and Retention
We protect your information with reasonable safeguards and keep it only as long as needed to provide our services and meet legal obligations.
7. Your Choices
You can opt out of texts by replying STOP, and you can ask us to update or delete your information by emailing [email protected].
8. Contact Us
Eddy Contracting, Inc. d/b/a Myrtle Beach Concrete
11777 SC-905, Longs, SC 29568, USA
[email protected] · +1 (843) 458-0848